Contact
Last updated October 16, 2026
Sonic Palettes produces electronic music events (techno, acid, footwork) in New York City and sells tickets to them online.
Who we are
Sonic Palettes is operated by Oliver Xu, based in New York, NY.
Customer service
- Location
- New York, NY
Email is the fastest way to reach us about tickets, orders, refunds or an event.
Writing about an order
To help us find your order quickly, please include:
- Your order number (it’s in your receipt email)
- The email address you used to buy the tickets
- The event name and date
- What you need — a refund, a resent receipt, a question about entry
For refunds and cancellations, see our refund policy.